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Argus Australia – Shipping Policy

All products purchased from Argus Australia (www.argusau.com.au) are shipped from our warehouse in New Zealand.
We aim to dispatch orders promptly and provide reliable delivery across Australia.

2. Shipping Destinations

We ship to residential and commercial street addresses throughout Australia.
Please note: We do not ship to PO Boxes or Parcel Lockers. A physical delivery address is required.

3. Shipping Times

Standard delivery to Australia generally takes 3–10 business days, depending on your location.
Rural or remote areas may require additional time.

Please note:

  • Delivery timeframes may be affected by customs processing or carrier delays.

  • All orders are fully trackable once dispatched.

4. Shipping Costs

Shipping costs for Australian orders are quantity-based and calculated automatically at checkout:

  • 1–12 items: AUD $25

  • 13–24 items: AUD $35

  • 25–36 items: AUD $45

  • 37+ items: AUD $55

These flat rates apply regardless of weight or size, provided the order fits within a single shipment. All prices include GST.

5. Customs & Duties

Most orders enter Australia without additional customs charges. If any duties or taxes are applied by Australian customs, these are the responsibility of the customer.

6. Order Processing

  • Orders are typically dispatched within 1–2 business days.

  • A shipping confirmation and tracking information will be emailed to you once your order has been sent.

  • If an item is delayed or out of stock, we will notify you as soon as possible.

7. Incorrect or Incomplete Addresses

Please ensure all delivery details are accurate when placing your order.
Argus Australia is not responsible for delays or failed deliveries caused by incorrect or incomplete address information.

8. Contact Us

For any shipping questions or order support, please contact:

Email: info@argus.co.nz
Phone (Australia): 1800 274 871